One of the worst experiences I ever had was having to let someone go. She was almost sixty years old, had been with the company for 20 years and just bought a new house. I’d spent countless hours providing personal training to get her up to speed but she was lacking the right skills to be in her current role. I had been with the company for only a few months and was asked to set up a meeting with HR, legal, my leadership and her.
She was a little freaked out when she entered the room and saw the attendees. I felt terrible for her. She was put on a performance action plan with metrics that needed to be met within six months. She went home immediately after the meeting that day. I can’t imagine what was going on in her head.
The next day we met in my office and she and I had a heart to heart. She confided that achieving the metrics was near impossible even with my extra tutoring and training. She lacked the critical thinking skills needed. I suggested we shift our focus. Our new goal was to find a more suitable position within the organization before the six months were up. Screw the training if it was a waste of time. No use banging a square peg into a round hole. That’s just torture. She agreed and I came up with a plan.
I asked her to scour the internal job opportunities first thing every morning for an hour. After that, she needed to focus on chugging out client work. In addition to that, the first few weeks we worked on fine tuning her resume. This was followed by the next few months of role playing interview questions. Think about the amount of rust accumulated if you haven’t interviewed in 20 years. We needed to polish things up.
I was on a business trip when she called to let me know she received a job offer. I was elated. The only problem was she was going to turn it down. The role wasn’t for her. I reminded her the clock was ticking and the alternative may be dismissal. She apologized and felt she was letting me down. No, we just needed to continue on,
Six months turned to eight, a few months past our time frame. I advised her to keep searching. If leadership wasn’t going to bring it up, neither was I. Ultimately time ran out.
Fortunately, leadership decided to take a different path. In addition to her pension, they offered her an early retirement package with severance and extended healthcare coverage instead. After all, she did have over 20 years with the company. It was the right thing to do. I’m glad they came to their senses. We both let out a sigh of relief.
I was a manager back then. I was still a work in progress and I’ll never forget the leadership lesson learned. Decisions impact people’s lives and it’s important to always keep in mind the human side of the equation. Some decisions look good on paper or make logical sense, but may have severe life consequences. Thankfully I haven’t had to step into this scenario again since then. Nevertheless, this difficult experience has stayed with me for 20 years.
Shinedown’s A Symptom of Being Human was released in 2022. It’s not a Gen X song, but that’s OK. It’s a good reminder we are all human.
“The song is about essentially being human and that there are all kinds of symptoms to be human,” he told ABC Audio
“What I’ve gotten from people is that the song is almost like a reset button for them,” he adds. “Like, when they’re having an anxiety attack, they’ll listen to it.”
“I know that it can be nerve-racking to ask for help. I know that it can be nerve-racking to sometimes just ask everybody to stop for a minute and let you talk because you’re having a tough time,” he notes.
“But at the end of the day, you got to remember something, too … we’re all a work in progress.”
– ks95
Everything feels like a work in progress. Life, love, family, career. Work in progress translates to continuous growth. I think if you maintain this view through your lens, everything tends to work it’s way out like it’s suppose to in the end.
–
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I can still remember me and Miss November rain
Beautiful and strange
Always so inclined, coloring outside the lines
Yeah, you were never on time
You've always been slightly awkward, kinda weird
Upside down and not all here
What's wrong with me and you is crystal clear
Sometimes I'm in a room where I don't belong
And the house is on fire and there's no alarm
And the walls are melting too
How about you?
I've never been the favorite, thought I'd seen it all
'Til I got my invitation to the lunatic ball
And my friends are comin' too
How about you?
Don't worry, it's all just a symptom of being human
Unpack all your baggage
Hide it in the attic, where
You hope it disappears
This all seems so familiar
But it doesn't feel like home
It's just another unknown
You've always been slightly awkward, kinda weird
Upside down and not all here
Right or wrong, it's all so crystal clear
Sometimes I'm in a room where I don't belong
And the house is on fire and there's no alarm
And the walls are melting too
How about you?
I've never been the favorite, thought I'd seen it all
'Til I got my invitation to the lunatic ball
And my friends are comin' too
How about you?
Don't worry, it's all just a symptom of being human
We're all just passing through
Passengers on a ship of fools
We're all just passing through
Passengers on a ship of fools
Sometimes I'm in a room where I don't belong
And the house is on fire and there's no alarm
And the walls are melting too
How about you?
I've never been the favorite, thought I'd seen it all
'Til I got my invitation to the lunatic ball
And my friends are comin' too
On a ship of fools
Don't worry, it's all just a symptom of being human
Beautiful🥰
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Thanks
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Dear MyGenXerLife, I love your blog. Today is such a beautiful story. Such a powerful example of compassion and care. And this song! You introduce me to amazing music all the time but this one takes the cake.
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Thanks, Susan. It was a difficult lesson to learn, but I’m glad I experienced it. It worked out in the end.
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Sounds like you’re a great leader with a lot of compassion. She was lucky to have you!
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Thank you!
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Love the story and love the song. I’ve never heard it before, but it strikes a chord. I also identify with your story–only I was the one on the receiving end, along with 249 other people, at the height of the pandemic. They could never prove to me that it wasn’t ageism, because I had had 15 successful years with the company, with a long list of reviews that were top-notch. They had me train 3 people before I left. And, 6 months after they let go 250 people, they hired a number more, at a lower pay scale. I’ve tried to let go of the bitterness–music helps an awful lot, and this song is amazing.
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I’m sorry you experienced that. I don’t understand when a company doesn’t appreciate long term loyal employees. Your situation sound highly suspect and wrong. I don’t blame you for being bitter. Hopefully one day you’ll be able to leave it all behind you. But I get it, it’s not easy.
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Pension? Lucky her! Sounds like you went above and beyond. That stock photo though…ouch. Is that what Pexels gave you for “60 year old woman”? if so, I want to talk to the manager 😜
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Yeah, I chose the stock photo and was scratching my head. The only reason I kept it was because there were some similarities to the woman I worked with.
Pension… I know!
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You are so kind! I’m sure that lady will never forget you.
And your sentence below makes so much sense « Some decisions look good on paper or make logical sense, but may have severe life consequences. »
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That was a big lesson I learned from that. Prior to that, I was all about the logical decision. I think once it becomes real life, my perspective changed.
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Beautiful song. Beautiful post and advice. Thank you for sharing!
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Wow, what a beautiful song!
Love the story, but it must have been so tough. You were compassionate and went above and beyond to help her. I’m sure you made a huge difference in her life! “It’s not personal, it’s just business. Go to the mattresses.” (quote from You’ve Got Mail, referencing The Godfather) I recite that every time I get too emotionally wrapped up in something.
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That situation humanized things for me. I was less of a hard ass after that.
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How great that you went out of your way to help this woman figure out a plan. So glad that your company took care of her, too, in the end. I wish that more managers/supervisors and companies showed that kind of compassion for their workers. I also love the song!
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Wow, you really went above and beyond to help this person. Not many people would take the time to do that but you saw her as a person, recognizing that each of us has value. I hope you feel good about that… I know the amount of time and commitment that would take. Great post.
Didn’t know the song, and found it a bit too pop for my taste, but it’s a good choice for the prompt.
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She was at an age that she could have been my mother. The company had a special dinner for employees who hit their milestone years. Managers accompany the employees. She was so happy that evening and made the comment to me she couldn’t wait to hit her 25th year. This was before the big meeting and all I could think of was you may not make it to next week. I had to at least try everything in my power…
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Wow that is a wonderful story! Talk about going above and beyond. Sounds like you handled it all with compassion and huge generosity of spirit. Dedicated your time and head space to another. I hope there are still young managers today who would rise to this level of care and concern for an older person
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Thank you. She was a nice person and things just passed her by…
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I can’t imagine what it’s like to have someone’s livelihood in your hand…specially if that person is sweet and kind
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That’s what I was thinking when I was thrust in this position. I just wanted to do everything I could to have this resolve in a happy ending. Life/career lesson.
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